PUBLISHED: 2009-09-22
CRM for Service Companies

CRM Competence has traditionally been focused on providing manufacturing companies an effective sales process with the help of consulting services and world-leading software.

Over the years, however, our deep knowledge of the sales process has become something that even service companies have appriciated. In the line of customers we can count Selecta (coffee machines / coffee break at work), Newsec (real estate consultants), Sörman (consultancy in information solutions), Xdin (technical consultants), Skarpa (business brokers) and so on. Several of our customers are clearly dominant in the Nordic or Northern European market, with offices and staff in several countries.

For service companies, it is very important to manage relationships effectively, since it sells its expertise and credibility is in focus. Often sales cycles are long and it's easy to lose focus. To manage all activities around a prospect or customer in an efficient manner is vital for shorten lead-time sales and increase revenue. Focus and to prioritize the right business is critical to success in an often fierce competition.

Challenges may be to raise the sales organization, which may be dispersed in several countries, and where there somestimes is disagree to work with modern tools when handling personal contacts and relationships.

The concepts we are now launching, "CRM for Service", provides effective ways to implement an effective sales process and its modern CRM tool. The methods are proven over a number of years just for the service industry with much success.

Welcome to contact us for a more detailed presentation!